He plans to operate Ready-to-Eat Crab vending machines in two other outlets in Upper Serangoon Road and Joo Chiat Place next month. With vending machines, he says he can operate "multiple 24-hour shops" and switch their locations according to market demand, without incurring high set-up costs. "I cannot survive by just operating restaurants."
"With a lack of staff and their unwillingness to work long hours, I need to transform my business to make it recession-proof with new technology," he says. Mr Francis Ng, 44, the owner of House of Seafood, is turning to vending machines as a way of expanding his business as he faces manpower woes. Lastly, the box is dispensed with a cutlery set that includes a bib and plastic gloves. An on-screen countdown timer begins once payment has been made as the food parcels are thawed and heated up to about 60 deg C in a built-in microwave oven. Users select a dish from a touch-screen menu and choose cooked or frozen versions before making payment. Customers can pay with cash, credit card or e-wallet services such as Apple Pay.
These dishes are served hot within three minutes or come in frozen packs. Each Sri Lankan crab comes chopped up in eight pieces and the shell has been slightly cracked, making it easier to get to the meat.Ī box of Ready-to-Eat Crab weighs about 1kg and costs $60 - similar to dine-in prices.īesides crabs, the vending machine also sells three other dishes - bak kut teh, chicken rice and nasi lemak - at $5 a box. The machine dishes out three flavours of crabs - chilli, black pepper and salted egg yolk - that come piping hot in vacuum-sealed plastic boxes within 5 1/2 minutes.Ĭustomers can also purchase frozen pre-cooked crabs and heat them up in a microwave oven or stir-fry them at home. Restaurant chain House of Seafood launched its Ready-to-Eat Crab vending machine at one of its outlets in The Punggol Settlement on Tuesday. If your plans for reunion dinner on Chinese New Year's Eve fall through, there is a fuss-free way to rustle up a meal of chilli, black pepper or even salted egg yolk crabs.
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